FAQs
from University Senior IT Decision Makers
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We start with a review of your strategy, governance, and policies—then map our delivery to support them. That includes ethics, security, and implementation guardrails. We work directly with your teams to make sure any training or tooling complements, not competes with, your institutional goals.
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We follow the Australian Privacy Principles, use de-identified training data, and provide guidance for responsible use aligned to your academic integrity policy. We also equip staff and students with templates, disclaimers, and checks to use AI safely.
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All our tools run inside your environment using existing services like SharePoint, Outlook, and Google Drive. No new platforms, no data leaving your systems. We use native APIs and workflows so your IT team stays in control.
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We measure task time before and after AI is applied—using screen recordings, completion logs, and participant feedback. Time saved ranges from 5 to 15 hours per person, per week, depending on uptake and task type.
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None. We start at the fundamentals, build confidence through live examples, and provide pathways for advanced use. Every session is tailored to the tools your team already uses.
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It scales. We’ve delivered institution-wide rollouts for research, admissions, and operations teams using modular content and existing systems. We tailor by role, not tech.
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In most cases, no. We work within your current tenant and platform settings. Where upgrades or extra access are needed, we flag them early and only if critical to value.
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We follow your identity protocols and keep all data processing in-region, in line with university data sovereignty requirements. All training materials and automation scripts are securely stored and version-controlled.
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We track task completion time, participation rates, number of automated actions, and subjective impact ratings. This supports ROI calculations and stakeholder reporting at the faculty or whole-of-institution level.
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Yes. We have case studies from Australian organisations showing 5–15 hours saved per week, up to 30 days per FTE over six months. These are available under NDA.
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Ongoing access to updated materials, use-case libraries, Slack/Teams channels, and optional coaching or consults. We also offer refresher and follow-up sessions.
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Yes. We’ve delivered AI training for HDR teams, research offices, admissions, IT, legal, finance, and more. Each module is mapped to job tasks and workflows.
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None, unless explicitly agreed. Our default is to run everything inside your systems and use local, de-identified data where examples are needed.
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es. Our development and delivery align to ISO 27001 principles and sector-specific policies. We maintain an auditable record of process and access.
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We configure these tools within your environment and apply your security settings. We provide usage templates, identity access controls, and training to reduce misuse risk.
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Considerably cheaper and we offer a full refund if we don't deliver 5+hours per week back withing the first week. We’re typically lower cost, faster to implement, and structured to deliver immediate ROI. Pricing is transparent and can be scaled by volume or delivery model.
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Yes. We offer flexible packaging for multi-team rollouts, executive boot camps, and faculty-level deployments. Formats include live sessions, on-demand modules, or hybrid.
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Pending, we are getting approval for multiple procurement panels, making contracting easier. We also support vendor onboarding for institutions not currently registered.
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We update content monthly and tools quarterly to reflect platform updates, emerging risks, and use cases. You’ll always have access to the latest version.
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We’re actively trialling autonomous workflows (agentic AI) in research reporting, compliance, and student comms. These will be included in our advanced AI pathway and tailored pilots throughout 2025.
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